Serval Is Challenging ServiceNow: David Meets Goliath Head-On. A two-year-old San Francisco startup says its AI agents don’t just log IT tickets; they close them. Its new head of security…
Read More
Insights at the intersection of employee sentiment analysis and artificial intelligence
Every AI conversation I have with C-suite leaders lands on the same two slides: productivity lift and adoption curves. Almost nobody has a slide on what AI is doing to…
Read More
A CEO's Critique of BCG's Fourth-Edition “AI at Work” Survey and the Top Ten Messages Missing From the Boardroom Conversation Executive Summary BCG's fourth-edition “AI at Work” survey was released…
Read More
A Board and CEO Briefing on the Week AI Capability Outran Its Own Oversight — and Why the Time to Act on AI Security and Regulation Is Crucial - Now…
Read More
Executive Summary: AI Is Crossing the Boundary From Intelligence to Agency For the past several years, artificial intelligence has largely entered the boardroom as a question of intelligence: How effectively…
Read More
A Board and CEO Briefing on Climate Risk, Artificial Intelligence, and the Case for Immediate Action Executive Summary: Climate Risk Has Become a Systems Intelligence Problem Environmental warming is often…
Read More
A Board and CEO Briefing on Agentic AI, the Evolution of the Sales Professional, and the Future of CRM Executive Summary: Selling Has Become an Intelligence Problem The sales productivity…
Read More
A Board and CEO Briefing on Robotics, AI, and the Future of Homebuilding Executive Summary: Housing Has Become a Productivity Challenge The housing affordability crisis is often framed as a…
Read More
Follow Dr. Cindy Gordon AI Insights Weekly Newsletter on LinkedIn or visit our blog channel and our extensive AI Resource Center Executive Thesis The United States is entering a new…
Read More
AI Insights with Dr. Cindy Gordon Executive Thesis Artificial intelligence has entered the next phase of enterprise transformation. Organizations are moving beyond experimentation and beginning to embed AI into customer…
Read More
— And Why It's the Difference Between a Pilot and a Payback AI Insider Blog Article The Voice of Dr. Cindy Gordon, SalesChoice · saleschoice.com I get some version of…
Read More
The Voice of Dr. Cindy Gordon, SalesChoice CEO and Founder · www.saleschoice.com The last 30 days have been some of the busiest of 2026 for artificial intelligence — not because…
Read More
