TORONTO – April 02, 2026 –SalesChoice Inc., a leader in AI Advisory and Data Services, today announced the release of its new research whitepaper, “SCALING AI RESPONSIBLY: Strategy, Governance, and Operating Models for the AI Center of Excellence”. The paper provides a comprehensive, actionable framework for enterprises seeking to overcome fragmented governance and scale their Artificial Intelligence (AI) initiatives effectively and responsibly.
The whitepaper directly addresses why a large proportion of AI initiatives fail to scale beyond pilot programs: lack of organizational alignment and inadequate governance structures. It establishes that the AI Center of Excellence (AI COE) is the essential organizational model required for managing AI risk, coordinating strategy, and supporting enterprise-wide AI adoption.
The report details:
- A comprehensive framework for designing and operating an AI COE.
- Key governance structures, including the pros and cons of centralized, decentralized, hub-and-spoke, and federated operating models.
- Essential stakeholder roles, performance metrics (KPIs) for achieving measurable returns on AI investments.
- Examples of global organizations that have successfully implemented centralized AI governance structures include: JPMorgan Chase, AT&T, Kyndryl, Mayo Clinic, etc.
- Identification of critical success factors required to sustain an AI COE.
“One of the most crucial leadership requirements of board directors and C-Level leaders is to ensure they invest in an enterprise AI Center of Excellence (COE) that has the right mix of skills required to achieve a sustainable AI advantage. With the stakes so high, as over 80% of AI Investments are failing, leaders must ensure AI is a cross-enterprise accountability. SalesChoice has a world-class CI COE methodology to guide our customers forward,” said Dr. Cindy Gordon, CEO and Founder of SalesChoice and author of the whitepaper. “The AI Center of Excellence is a mandatory organizational model required to move beyond experimentation, manage critical risks like bias and compliance, and drive measurable business value from AI investments. Our research and proven methods provide the blueprint for executives to modernize successfully.”
The research in this whitepaper is further augmented in Dr. Gordon and Cathy Cobey’s forthcoming 2026 book, The AI Precipice: An Executive Guide to Balancing Innovation and Safety. SalesChoice offers a proven AI Advisory practice to support customers in implementing strong AI governance, strategy, and sustaining operating practices.
About SalesChoice
SalesChoice is a cutting-edge organizational intelligence company dedicated to transforming how businesses understand and manage human performance with two AI SaaS innovations commercialized. SalesInsights™ to achieve Revenue Certainty, and MoodInsights™ to advance employee engagement and reduce turnover. By leveraging AI systems for continuous emotional insight, we provide leaders with the intuitive tools to enhance employee well-being, mitigate psychological risks, and maximize workforce engagement and productivity in complex, hybrid work environments. Known for its Responsible AI leadership, SalesChoice Inc. has won over 20 awards for its trusted AI solutions.
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