Terms of Service

Last Updated / Effective Date: August 12, 2026

1. Agreement to Terms

These Terms of Service (“Terms”, “Agreement”) constitute a legally binding agreement between SalesChoice Inc. (“SalesChoice”, “Company”, “we”, “us”, or “our”) and you, whether personally or on behalf of an entity (“Customer”, “User”, “you”), concerning your access to and use of the SalesChoice software platforms, including SalesInsights and MoodInsights, associated websites, API services, and application interfaces (collectively, the “Services”).

By accessing, registering for, or using the Services, you acknowledge that you have read, understood, and agree to be bound by all of these Terms. If you do not agree with all of these Terms, you are expressly prohibited from using the Services and must discontinue use immediately.

2. Description of Services

SalesChoice provides cloud-based artificial intelligence (AI) and predictive analytics platforms designed to deliver data-driven business insights, sales pipeline modeling, and organizational analytics, including:

  • SalesInsights: Predictive sales analytics, deal probability forecasting, and revenue intelligence.

  • MoodInsights: Organizational workflow sentiment analysis, operational insights, and performance metrics.

SalesChoice reserves the right to modify, enhance, update, or discontinue features of the Services at any time to improve system performance, security, or functionality, provided such changes do not materially degrade the core functionality of the Services.

3. Account Registration & Security

To access the Services, you must register for an account by providing accurate, complete, and current information.

  • Authorized Users: You are responsible for identifying and authorizing users under your account (“Authorized Users”). Each user must maintain individual credentials and must not share credentials.

  • Account Credentials & MFA: You and your Authorized Users are strictly responsible for maintaining the confidentiality of user IDs, passwords, and Multi-Factor Authentication (MFA) credentials.

  • Unauthorized Access: You must notify SalesChoice immediately at support@saleschoice.com upon learning of any unauthorized access to or use of your account or credentials. SalesChoice is not liable for any loss or damage arising from your failure to safeguard credentials.

4. Acceptable Use Policy & Restrictions

You agree to use the Services strictly in compliance with applicable laws and corporate guidelines. You agree not to, and shall not permit any third party to:

  1. Copy, modify, duplicate, create derivative works from, frame, mirror, or reverse engineer any portion of the Services, algorithms, or underlying AI models.

  2. Sublicense, resell, lease, transfer, assign, or commercially exploit the Services or make the Services available to any unauthorized third party.

  3. Use the Services to store, process, or transmit malicious code, viruses, trojans, or unauthorized scripts.

  4. Interfere with or disrupt the integrity, performance, or security boundary defenses of the Services or AWS cloud infrastructure.

  5. Probe, scan, or test the vulnerability of the Services without prior written authorization from SalesChoice.

  6. Use automated scraping, extraction tools, or bots to harvest data from the platforms.

5. Customer Data, Privacy & Security

5.1 Ownership of Customer Data

As between SalesChoice and Customer, Customer retains all right, title, and interest in and to all data, records, files, and information submitted or uploaded to the Services by Customer or Authorized Users (“Customer Data”).

5.2 License to Process Data

Customer grants SalesChoice a non-exclusive, world-wide, royalty-free license to host, store, copy, transmit, and process Customer Data solely as necessary to provide, maintain, secure, and troubleshoot the Services in accordance with this Agreement.

5.3 Data Protection & Security Controls

SalesChoice maintains an administrative, physical, and technical security program designed to protect Customer Data against unauthorized access, loss, or disclosure. Our security controls align with SOC 2 Trust Services Criteria and include:

  • Encryption: Data encrypted in transit (TLS 1.2+) and at rest (AES-256).

  • Isolation: Multi-tenant customer data isolation within private cloud subnets (AWS VPC).

  • PII Protection: Sanitization and privacy-by-design protocols applied within AI model processing pipelines.

For additional information on our security architecture, please review our public [Security & Data Protection Overview].

6. Intellectual Property Rights

Except for Customer Data, SalesChoice holds and retains all rights, title, and interest (including all patents, copyrights, trade secrets, trademarks, and other intellectual property rights) in and to:

  • The Services, application architecture, AI algorithms, software code, user interface designs, and documentation.

  • Any feedback, suggestions, or improvement requests provided by Customer regarding the platform.

Nothing in this Agreement grants Customer any ownership rights in the Services or SalesChoice intellectual property.

7. Fees, Payment & Billing

  • Subscription Fees: Customer agrees to pay all fees specified in applicable Order Forms, Statements of Work (SOW), or online subscription checkout portals.

  • Payment Terms: Fees are billed in advance on a recurring monthly or annual subscription basis as specified in your agreement. Payments are due within thirty (30) days of invoice date unless otherwise specified.

  • Taxes: Fees are exclusive of applicable federal, state, provincial, or local taxes (including GST/HST), which shall be added to invoices as required by law.

  • Late Payments: Unpaid balances beyond the due date may be subject to interest charges of 1.5% per month (or the maximum allowed by law) and may result in temporary suspension of Services after written notification.

8. Term, Suspension & Termination

8.1 Term

This Agreement commences on the effective date of subscription registration or Order Form execution and continues until all subscriptions expire or are terminated in accordance with these Terms.

8.2 Termination for Cause

Either party may terminate this Agreement upon thirty (30) days’ written notice if the other party materially breaches any provision of this Agreement and fails to cure such breach within the notice period.

8.3 Suspension of Service

SalesChoice reserves the right to temporarily suspend access to the Services if:

  • Customer fees remain overdue after written payment reminder.

  • Customer or Authorized Users engage in activities that pose an immediate security risk to the Services, infrastructure, or other tenant accounts.

8.4 Post-Termination Data Export & Deletion

Upon termination, Customer may request an export of Customer Data within thirty (30) days. Following the post-termination period, SalesChoice shall securely delete or overwrite Customer Data in accordance with company data retention policies and SOC 2 guidelines.

9. Warranties & Disclaimers

  • Service Warranty: SalesChoice warrants that the Services will perform substantially in accordance with applicable documentation and with reasonable care and skill.

  • Disclaimer: EXCEPT AS EXPRESSLY PROVIDED HEREIN, THE SERVICES AND PREDICTIVE ANALYTICS ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. SALESCHOICE EXPRESSLY DISCLAIMS ALL OTHER WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. SALESCHOICE DOES NOT WARRANT THAT THE SERVICES WILL BE ENTIRELY UNINTERRUPTED OR ERROR-FREE.

10. Limitation of Liability

  • Exclusion of Indirect Damages: TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER PARTY SHALL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, PUNITIVE, OR EXEMPLARY DAMAGES (INCLUDING LOSS OF PROFITS, REVENUE, DATA, OR BUSINESS OPPORTUNITY) ARISING OUT OF OR IN CONNECTION WITH THIS AGREEMENT.

  • Cap on Liability: IN NO EVENT SHALL THE AGGREGATE LIABILITY OF SALESCHOICE ARISING OUT OF OR RELATED TO THIS AGREEMENT EXCEED THE TOTAL AMOUNT PAID OR PAYABLE BY CUSTOMER HEREUNDER IN THE TWELVE (12) MONTH PERIOD PRECEDING THE INCIDENT GIVING RISE TO LIABILITY.

11. Indemnification

  • By SalesChoice: SalesChoice shall defend Customer against any third-party claim alleging that the Services infringe or misappropriate a third party’s patent, copyright, or trade secret, and shall indemnify Customer against damages final awarded by a court of competent jurisdiction.

  • By Customer: Customer shall defend SalesChoice against any third-party claim arising out of or related to Customer Data, Customer’s breach of Section 4 (Acceptable Use), or Customer’s violation of applicable law.

12. Governing Law & Jurisdiction

This Agreement shall be governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of law principles. Any legal action or proceeding arising under this Agreement shall be brought exclusively in the courts located in Toronto, Ontario, Canada.

13. General Provisions

  • Entire Agreement: This Agreement, together with any applicable Order Forms and Privacy Policy, constitutes the complete agreement between the parties regarding the subject matter herein.

  • Severability: If any provision of this Agreement is held invalid or unenforceable, the remaining provisions shall remain in full force and effect.

  • Modifications: SalesChoice may update these Terms from time to time. Updated versions will be posted at /terms with a revised “Last Updated” date. Continued use of the Services after updates constitutes acceptance of the modified Terms.

14. Contact & Support Information

If you have any questions regarding these Terms of Service or require support, please contact us: