Leveraging generative AI, SalesChoice has developed MoodInsights™, a next-generation engagement tool that will revolutionize employee and customer productivity.
Toronto | Jan 16th, 2024 – SalesChoice Inc., a leading provider of advanced AI solutions intended to fight the uncertainties and inefficiencies facing today’s B2B revenue leaders, is thrilled to announce the launch of its expanded groundbreaking product, MoodInsights™.
Leveraging the power of Generative AI and Sentiment Analytics, MoodInsights™ analyzes customer interactions and employee comments to advance human performance, ranging from sales productivity to employee health and engagement. Through the Ontario Vehicle Innovation Network’s (OVIN) R&D Partnership Fund, MoodInsights™ has received $100,000, with matching contributions from Purolator and SalesChoice making for a total project value of $300,000.
“For more than 30 years, Ontario has been at the forefront of ethical AI research, leading the way in the development of new technologies,” said Vic Fedeli, Ontario’s Minister of Economic Development, Job Creation and Trade. “As AI continues to change the future of our working environments, our government is proud to support innovators like SalesChoice Inc., whose tools will improve future skills training in the automotive and transport sectors.”
SalesChoice initially piloted MoodInsights™ with Tier I Courier and Logistics company Purolator. A cutting-edge engagement tool used to harness emotional insights and improve the health, wellness, safety, and productivity of truck drivers, MoodInsights™ can bridge the gaps in operational processes and corporate risk, while respecting individual privacy. Following the pilot, the product is now ready for commercialization in transportation, logistics, and other industries that value frontline employee engagement, health and wellness.
“MoodInsights™ represents a pivotal step forward in infusing emotional insights into organizational processes, allowing businesses to connect with their customers and employees on a deeper level and achieve unparalleled success,” said Dr. Cindy Gordon, SalesChoice CEO. “Providing safe, secure and anonymous employee engagement tools squarely centered on how employees and customers feel matters, since happier people simply are more productive and sustain more positive relationships. We are very grateful for Purolator and OCI’s Proof of Concept Innovation funding support to help us bring MoodInsights™ to market and share #HappinessMatters.”
“This tool is an exciting new frontier for automotive and mobility innovation, one that addresses paramount factors of optimizing logistics—the wellness and safety of the people behind the wheel,” said Raed Kadri, Head of OVIN. “As our province’s transportation networks continue to grow, proudly Ontario-made, next-generation automotive technologies and solutions are more essential than ever.”
The MoodInsights™ tool intelligently interprets emotions, sentiments, and intentions, allowing users to accurately gauge customer or employee moods and emotional nuances in real-time, achieve a safer and more productive working environment, and realize the full potential of its people and systems. As a result, management can easily parse through the submissions and identify emerging issues and take corrective actions, saving millions of dollars by mitigating risks.
“Employee health and well-being is a core value of Purolator and we are always innovating and looking at ways to make our workplace the best it can be for our people. This includes testing new approaches and using AI insights to help keep our employees safe every day. We were pleased to be part of this unique initiative and help support a visionary program that will improve the health and wellness of those working in the transportation sector and help foster growth of this industry,” said Ken Johnston, Senior Vice President, People and Culture
About Ontario Vehicle Innovation Network (OVIN)
The Ontario Vehicle Innovation Network (OVIN) is an initiative of the Government of Ontario, led by the Ontario Centre of Innovation (OCI), designed to reinforce Ontario’s position as a North American leader in advanced automotive technology and smart mobility solutions such as connected vehicles, autonomous vehicles and electric and low-carbon vehicle technologies. Through resources such as research and development (R&;D) support, talent and skills development, technology acceleration, business and technical supports, and demonstration grounds, OVIN provides a competitive advantage to Ontario-made automotive and mobility technology companies
About SalesChoice Inc.
SalesChoice is a SaaS and Data Sciences company with a vision to enable human advantage using Trusted AI Methods to accelerate organizational growth. Its InsightEngine™ is an Award-winning AI platform that brings B2B sales and employee productivity apps to organizations. While SalesInsights™ helps B2B sales teams to end revenue uncertainty and sales inefficiencies to increase top-line revenue, MoodInsights™ is both an add-on and a standalone solution that helps organizations to reduce costs by tackling employee or customer churn, operational and safety risks and workforce wellbeing. The company also regularly offers AI enablement advisory and solutioning across diverse use cases to achieve its overall vision of AI-driven organizational growth.
To read more about Dr. Gordon’s happiness imperative research, follow her on Forbes. Recent articles:
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Chief Growth & Operations Officer, SalesChoice Inc.
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